Last Updated: January 6, 2026
Key Points:
- We only collect information you voluntarily provide
- We do not use cookies or tracking technologies
- We never sell your personal data to third parties
- You have full control over your data at all times
1. Introduction
Creative Powered ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
The data controller responsible for your personal information is:
If you have any questions or concerns about how we handle your personal data, please contact our privacy controller at the email address above.
3. Information We Collect
3.1 Contact Form Data
When you voluntarily submit our contact form, we collect the following information:
- Required Information: Name, email address, subject of inquiry, service interested in
- Optional Information: Phone number, referral source, message content
Legal Basis: Consent and legitimate interest (to respond to your inquiry)
Processing Location: Data is processed on our server and sent via email to info@creativepowered.com
3.2 Newsletter Subscription (MailerLite)
When you subscribe to our newsletter through MailerLite, we collect:
- Required Information: Email address
- Subscription Method: Double opt-in (you must confirm your subscription via email)
Legal Basis: Explicit consent (confirmed through double opt-in)
Third-Party Processor: MailerLite (see Section 6 for details)
3.3 Information We Do NOT Collect
For your privacy, we explicitly do NOT:
- Use cookies or tracking pixels on our website
- Collect IP addresses or device information
- Use analytics services that track individual behavior
- Employ social media tracking or advertising pixels
- Collect information automatically or without your knowledge
4. How We Use Your Information
4.1 Contact Form Submissions
We use the information from contact form submissions to:
- Respond to your inquiries and questions
- Provide requested information about our services
- Schedule consultations or meetings
- Send service quotes and proposals
- Establish and maintain client relationships
4.2 Newsletter Subscriptions
We use newsletter subscription information to:
- Send you our weekly newsletter with tips and insights
- Provide updates about our services
- Share special offers and promotions
- Deliver relevant industry news and resources
Note: You can unsubscribe from our newsletter at any time using the unsubscribe link in every email.
5. Data Retention
We retain your personal information for the following periods:
| Data Type |
Retention Period |
Reason |
| Contact Form Submissions |
3 years |
Business correspondence and potential client follow-up |
| Newsletter Subscriptions |
Until unsubscription |
Active consent for marketing communications |
| Client Project Data |
7 years |
Legal requirements and warranty obligations |
| Unsubscribed Email Addresses |
Indefinitely (suppression list) |
To ensure we don't contact you again |
After the retention period expires, we securely delete or anonymize your personal information.
6. Third-Party Service Providers
6.1 MailerLite (Email Marketing)
Purpose: Newsletter delivery and email marketing
Data Shared: Email address, subscription preferences
Location: European Union (GDPR compliant)
Privacy Policy: https://www.mailerlite.com/legal/privacy-policy
MailerLite is a GDPR-compliant email marketing platform with servers located in the EU. They act as a data processor under our instruction.
6.2 Email Hosting Provider
Purpose: Receiving and storing contact form submissions
Data Shared: All information submitted via contact form
Location: Our email hosting is provided by a professional hosting service
Important: We only work with third-party processors who meet strict data protection standards and are GDPR compliant. We have data processing agreements in place with all service providers who handle your personal information.
7. International Data Transfers
As we operate from Austria (European Union) and work with clients internationally:
- Your data is primarily stored and processed within the European Economic Area (EEA)
- When we communicate with clients outside the EEA, standard contractual clauses or other appropriate safeguards are used
- Our email hosting and MailerLite services maintain EU-based data centers
- We ensure adequate protection for any international data transfers
8. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
8.1 Right to Access
You can request a copy of all personal data we hold about you.
8.2 Right to Rectification
You can request that we correct any inaccurate or incomplete personal data.
8.3 Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data when:
- It's no longer necessary for the purpose it was collected
- You withdraw consent and there's no other legal basis
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
8.4 Right to Restriction of Processing
You can request that we limit how we use your personal data in certain circumstances.
8.5 Right to Data Portability
You can request a copy of your data in a structured, commonly used, machine-readable format.
8.6 Right to Object
You can object to processing of your personal data for direct marketing purposes at any time.
8.7 Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time. This includes:
- Unsubscribing from newsletters (via link in email)
- Requesting deletion of contact form data
8.8 Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection authority. In Austria, this is:
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@creativepowered.com
We will respond to your request within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure Transmission: SSL/TLS encryption for all data transmitted through our contact form
- Access Control: Strict access controls limiting who can view your data
- Secure Storage: Data stored on secure servers with regular backups
- Email Security: Encrypted email communication when handling sensitive information
- Regular Updates: Software and systems kept up-to-date with security patches
- Data Minimization: We only collect data that is necessary for our purposes
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard practices.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@creativepowered.com, and we will delete such information.
11. Marketing Communications
We will only send you marketing communications if you have:
- Explicitly opted in to receive our newsletter (via double opt-in)
- Requested information about our services
- Previously engaged with our business and have a legitimate interest
Unsubscribing
You can unsubscribe from marketing communications at any time by:
We will process unsubscribe requests immediately and you will stop receiving emails within 48 hours.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For material changes, we will notify active newsletter subscribers by email
- We encourage you to review this policy periodically
Your continued use of our website or services after changes indicates acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
We take your privacy seriously and will respond to all legitimate requests within 30 days.
14. Additional Information for EU Residents
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Newsletter subscriptions (double opt-in), contact form submissions
- Legitimate Interest: Responding to inquiries, business communications, client relationship management
- Contractual Necessity: When performing services you've engaged us for
- Legal Obligation: Tax and accounting requirements, warranty obligations
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.
Data Protection Officer
As a small business, we are not required to appoint a Data Protection Officer. Privacy matters are handled directly by the business owner, Giulio Poletti, who can be reached at privacy@creativepowered.com.
